Bromedicon Inc., PA
Nationwide Provider of Intraoperative NeuroMonitoring Services
Challenge: Low collections, High costs, High AR
Accounts receivables were climbing, collections were getting low, and the in-house billing staff was not able to figure out why. Dealing with all the IONM billing nuances was becoming quite time-consuming.
Solution: Symbiosis Revenue Cycle Management services
Bromedicon decided to outsource billing to Symbiosis RCM. Symbiosis transitioned all billing activities from the internal billing staff within a week. Within the first month, Symbiosis RCM cleared the backlog of 2 months of billing. Simultaneously Symbiosis started working on old accounts receivables. All denied claims were corrected and re-billed. Symbiosis uncovered a number of issues and systematically solved each piece of the billing puzzle.
Results: Higher income, Low costs, Total Control
“We have more control now than we had with internal billers”, says Mr. Brogan. We are getting reimbursed twice as fast, which really helps cash flow. Symbiosis RCM is simply an extension of our office. It has clearly been the best decision we could have made. “Our collections have increased tremendously”, concludes Mr. Brogan.
“There is no comparison!!! Symbiosis is a PLEASURE to work with!.” – James M Brogan, Founder, Bromedicon Inc.
Dr. L Celia Malmad
Quakertown, PA
The Problem: Internal staffing issues resulted in serious A/R and cash flow problems.
Inconsistent staffing including an unexpected emergency medical leave of insurance billing supervisor. As a result, Accounts Receivables and cash flow had been seriously affected.
The Solution: Symbiosis Revenue Cycle Management’ services
Dr. Malmad selected Symbiosis Revenue Cycle Management to automate the billing process. Within 2-weeks Symbiosis RCM’ staff had gathered all necessary information to implement the automated billing process including the clean-up of an extensive backlog of claims billing.
The Results: Higher income, Low costs, Total control
Eliminated dependency on internal billing staff, decreased internal overhead, and increased revenue and cash flow.
“Incredibly easy, virtually seamless, Symbiosis RCM did all the work! We were up and running in a couple of weeks.” – Susan M. Hall, Office Manager
Horizon Medical Center,
Philadelphia, PA
The Problem: Poor Revenue & Inefficient In-house Billing
Horizon Medical Center took over a practice which was lacking in organization. This resulted in limited productivity and a poor revenue stream. Their main challenge was to restructure the in-house medical billing department because of the inefficiency and lack of knowledge.
The Solution: Symbiosis Revenue Cycle Management’ services
Dr. Patel decided to bring Symbiosis RCM on board for their Medical Billing. Symbiosis RCM took over all the medical billing activities from day one and within the first week, Symbiosis RCM laid out a plan to not only clear the massive backlog but also provided on site and remote training to their administrative staff.
The Results: Higher income, Low costs, Total control
Improved efficiency and financial collections of the practice. The office is now more organized and the internal processes are more streamlined. We’re getting reimbursed faster than before which has accelerated our cash flow, says Dr. Patel.
“As a whole, we have found Symbiosis RCM to be an invaluable resource & we have certainly been pleased with the outcomes and recommendations. Running a business is always a ‘work in progress’, but with the help of Symbiosis, we have been able to quickly identify problem areas and begin the process of addressing and correcting them.” – Dr. Nirav Patel
Brain and Spine Surgicals LLC
Las Vegas, NV
The Problem: Higher Rejections & Low Receivables
In the past few years, I have dealt with individual medical billers as well as large billing companies. One of the companies, I dealt with in the past was awful in efficiency with significant amount of claims rejections but they seem to be serving many in the IONM field says Dr. Muni. I found some of these medical billing companies and their staff to be least knowledgeable with an average track record. The last thing a Neuromonitoring Company or a medical practitioner need is poor claims processing says Dr. Muni.
The Solution: Symbiosis Revenue Cycle Management’ services
That is how I ended up exploring for a better revenue cycle management company, and I found “Symbiosis RCM” says Dr. Muni. I have to emphasize here that team at Symbiosis RCM is very promising and result oriented. I found not just the right knowledge and expertise in medical billing at Symbiosis, but someone with modern tools, technology and always available to answer questions if any.
The Results: Higher Receivables, Increased Cash Flow
Symbiosis’ is the best in the field and rejection rates are few to none, the least that I know in the IONM field concludes Dr. Muni.
“Thank you Symbiosis for your diligence and outstanding revenue cycle management services” – Dr. Muni Subramani, CEO at Brain and Spine Surgicals LLC